The Host and that stain on the ceiling... There is that part of the job that is rarely told. It is not the part about keys handed over with a smile, happy guests or 5-star reviews. It is the part that starts when you look up... and see a stain on the ceiling. Then a little wider. Always there, above the [...]
Kindness, that strength that makes no noise There are customers who remind you why you love this job. Not for what they spend, but for what they give back: respect, gratitude, humanity. That's what working with the public means to me: giving my best, compatible with what I can offer. Not every other day, not for convenience, but because
Why did we choose to give shape to a conscious welcoming project rooted in the heart of this great land? It all stemmed from a simple and profound desire: to give shape to an attentive way of welcoming, capable of uniting roots and future, beauty and listening, with the intention of contributing in a way
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